Privacy Policy

INTRODUCTION

In this privacy policy, we provide you with an overview of how we process your personal data when you use our services, in accordance with our information requirements and in accordance with the General Data Protection Regulation, which came into force on 25 May 2018. By using our services, you consent to the processing of your data in accordance with this privacy policy, how we use it and how it is stored.

IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, YOU SHOULD NOT USE OUR SERVICES.


CONTROLLER & DATA PROTECTION OFFICER

The data controller responsible for the processing of your personal data when using our services within the meaning of Article 4 (7) of the

General Data Protection Regulation:

  • Winch Logistic Solutions. ,Cairo. Egypt

General Inquiries::

  • Info@Winchapp.Io

Data protection officer:

  • Ayman Ismaee
  • ceo@lodex-solutions.com

WHAT IS PERSONAL DATA?

" Personal data” within the meaning of Article 4 (1) of the General Data Protection Regulation is: Any information relating to an identified or identifiable natural person. A natural person is considered as being identifiable, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics expressing the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.


THE PURPOSES FOR WHICH WE PROCESS YOUR PERSONAL DATA

We collect and process your personal data for the purpose of providing you with our services and their advanced features, continuously improving and developing them, ensuring their technical functionality and ensuring the security of our services.


WHAT PERSONAL INFORMATION WE COLLECT?

Personal data you submit to us,

  • Winch Logistic Solutions. ,Cairo. Egypt
    • Your e-mail address.
    • Your Name..
    • A password to protect your user account.
    • If you register with us via a social network of Facebook, Inc. Please read their privacy policy
  • Using the app
    • Location Information
    • Usage Information
    • Device Information

Payment Information required

  • Payment Information required
    • Your real name
    • Your address
    • Card information

Background check information if you sign up as a driver

  • National ID
  • Driver’s License
  • Car License
  • Criminal record report
    • Provision of the above information about you is required. Otherwise, we cannot create a user account for you, Register your app and will not be able to proceed the activation process.

Newsletters and other promotional communication

  • Your e-mail address

HOW DO WE USE THE DATA?

  • To create your user account, and determine your identity, We need the user information to provide, maintain & improve our product & services.
  • To contact you when conducting research, surveys or updates about the service.
  • To enable deliveries and other services as well as processing & submitting invoices after each transaction.
  • provide or facilitate insurance services.
  • If necessary, to ask you if you would like to opt for testing new releases.
  • Marketing, promoting and driving engagement with the Services and third-party products and services.
  • According to your account settings, you can receive notifications via the dashboard (push notifications) and/or via e-mail on e.g. community updates, promotions, mentions, license, sales, etc. If you do not want to receive notifications, you can unsubscribe from them at any time in the settings of the dashboard or via the existing link in the email.
  • To comply with applicable law, legal process and regulations and protect legitimate business interests
  • We use your email address to send you our newsletter.

HOW LONG WE STORE YOUR PERSONAL DATA?

We will retain your information for as long as your account is active, unless you request that we remove your Personal Data. We will only retain your Personal Data for so long as we reasonably need to use it unless a longer retention period is required by law (for example for regulatory purposes). This may include keeping your Personal Data after you have deactivated your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.


WHAT DO WE DO FOR THE SECURITY OF YOUR DATA?

We have made technical and organisational arrangements to secure the website, database and other systems against loss, destruction, access, modification or disclosure of your personal data. Access to your profile is only possible after entering a password. You should always treat access information confidentially and close the browser window as soon as the connection is finished.


YOUR CONTROL OPTIONS & RIGHTS

In addition to the ability to exercise control over your personal information and other data by changing your information and settings in your account and, if necessary, creating links to third-party applications such as Facebook, allowing or blocking cookies, or making do-not- track settings in your browser, you have the following legally protected rights. We offer you communications and measures in this respect in principle free of charge. However, in the case of manifestly unfounded or excessive requests, especially in the case of frequent repetition, we may levy a fee or refuse to act.

Information, correction, deletion and/or restriction

You have the right at any time to request information about what personal data we process about you and to demand correction, deletion and/or restriction of your personal data stored by us. For your security, we will ask you to verify your details in the event of such a request or change. Please send us a message at: info@winchapp.Io

Revocation of your consent

If the data processing by us is based on your consent, you can revoke this consent at any time. To revoke your consent, please send us a message at: info@winchapp.Io

Right to data portability

You have the right to demand that we provide you with the personal data relating to you in a structured, common and machine-readable format, provided that the data processing is based on your consent or a contract between us and is done by automated means.


CHANGES & UPDATES TO OUR PRIVACY POLICY

We occasionally change and update our privacy policy to adapt it to changing requirements. If we make any changes, we will notify you by e- mail and/or through our service so that you can review the changes. In the event of other updates or changes. Accordingly, you should periodically visit our privacy policy to ensure that you know the current regulations. If you do not agree with the changes, you should not use our service and delete your account if you have one. If you use our services after the effective date of our amended or updated privacy policy, the processing of your personal data is automatically subject to our updated privacy policy.